Voice Assistance · AI Receptionist for small business

Business understanding, built into every conversation.

An AI receptionist that understands how your business works. It talks with callers, answers from approved business information, captures what they need and moves the conversation toward the right next step.

Call the AI Receptionist · 970-404-8398 See Voice Assistance pricing + capabilities →

Try it yourself: ask about oobCREATIVE services, ask it to schedule a conversation with oobCREATIVE, or switch to Spanish during the conversation.

English + Español

You don’t have to speak your customer’s language for them to get started.

An AI receptionist can hold useful first conversations in English or Spanish using the business information and boundaries you approve. A caller can ask a question, explain what they need, receive an approved resource or reach the right next step even when your team does not share the caller’s first language.

Bilingual handoff: Voice Assistance does not make the rest of your business bilingual. When a conversation needs a person, the handoff should preserve the language context so your team can respond appropriately.

How Voice Assistance can work

Give the agent a useful job, not just a phone number.

The same Voice Assistance platform can be configured around different responsibilities. The right setup depends on what should happen when a customer calls.

Catch missed and after-hours calls. Answer routine questions, understand why someone is calling and capture the information a person needs to follow up.
Answer and send an approved resource. Explain approved information and, when configured, send the link, form, directions or next-step resource discussed during the call.
Qualify and schedule the next step. Ask the questions you approve and, when a supported scheduling connection is configured, offer the appropriate scheduling next step.
Connect deeper business workflows. Your AI receptionist can connect to caller context, routing, CRM, scheduling, or other approved workflows when that capability is useful.

Channel plans

Simple for the caller. Flexible behind the conversation.

Start with voice when calls are the problem. Add intelligent text or browser chat when customers need another way in. Smart Chat is $59/month and Smart Text is $79/month as standalone options.

Voice Assistance · $99/month

AI receptionist

Phone coverage first

A practical call attendant configured around approved business information and the next steps you already use.

  • 200 voice minutes each month
  • 1 assignable Training Node
  • Voice Assistance Launch Setup · $149 one time
  • Additional voice usage · $0.35/minute
  • English and Spanish caller support
  • Approved links and existing-tool routing
Start Voice Assistance

Voice + Text · $149/month

Carry the conversation into intelligent SMS

Phone + text

Phone and intelligent SMS using the same approved business information and customer-handling rules.

  • 200 voice minutes each month
  • approximately 500 intelligent SMS responses each month
  • Shared approved information and boundaries
  • Supported existing scheduling connection — included
See Voice + Text

UNBOXED
Complete customer communications — $199/month

Complete customer communications

Phone · intelligent text · browser chat

Use the same approved business knowledge across phone, intelligent text, and browser chat, with consistent answers and customer-handling boundaries.

  • 200 voice minutes each month
  • approximately 500 intelligent SMS responses each month
  • approximately 1,500 intelligent browser-chat responses each month
  • Keep existing scheduling, CRM, and customer-owned tools when they work
See UNBOXED

After the conversation

A useful call should leave the next person with something they can act on.

What happens after a call depends on the capabilities you have configured. Your AI receptionist should move the conversation forward without hiding where a person remains responsible.

Useful follow-up context.The handoff can preserve who called, why they called and the details your team needs to continue the conversation.
An approved resource sent.When configured, the caller can receive the link, form or other approved resource that came up in the conversation.
An appointment created.When oob Scheduling is enabled, Voice Assistance can offer approved booking times and create the appointment within the rules you set.
A connected workflow.Optional connections can extend the handoff into approved CRM, routing and business workflows when a standard notification is not enough.

Built to reduce risk

Know what the agent will do before customers rely on it.

AI answering is useful when the job is clear. We configure the agent around approved information, test the conversations before launch and keep a visible handoff to a real person.

Test before launch.Setup includes test calls and tuning so you can hear how the agent handles the conversations you expect.
Keep what already works.In many cases the agent can be added through call forwarding rather than replacing your existing phone system.
Approved information and boundaries.The agent stays inside the business knowledge and responsibilities you define. Sensitive or unusual situations can be handed to a person.
24/7 agent availability.The AI line can answer around the clock. That does not mean oobCREATIVE human support is staffed 24/7.

Usage beyond the included allowance, third-party applications, carrier charges, paid capabilities and custom work are handled according to the published terms or written scope. Call recording or full transcription can be configured where appropriate; recording and consent requirements vary by location and business use.

Voice selection

Choose a voice that fits the customers who will hear it.

Voice matters, but it comes after behavior. These are real AI receptionist audio samples, not simulated buttons.

English

Six selected voices, each with one practical job to explain.

Mark

When you miss a call

Pittsburgh

More than voicemail

Scott

Keep your number

Eryn Warm and calm

You control the answers

Eryn Natural conversational

Connect the work

Matilda

Know when to hand off

Español

Voces mexicanas y latinoamericanas elegidas con intención, no una traducción genérica.

Mateo Aragon Español latinoamericano

Hablar con comodidad

Antonio Español mexicano

Información útil para el negocio

Rafael Español latinoamericano

Respuestas aprobadas

Regina Español mexicano

Cuando el equipo no contesta

Perla Español mexicano

Cuándo debe responder una persona

Different businesses, different conversations

The platform can stay consistent while the job changes.

Industry examples show how Voice Assistance can be bounded around the calls, responsibilities and human handoffs that matter in a particular kind of business.

Construction Home Services Property Management Legal Healthcare Financial Services
Hand-drawn dog saying Give it a call!

Call it before you buy it

Hear the agent for yourself.

Ask what it knows about oobCREATIVE, switch to Spanish, or ask it to schedule a conversation with oobCREATIVE.

Call 970-404-8398 Sí. También habla español.
Hand-drawn dog in sunglasses saying in Spanish that the agent also speaks Spanish quite well.