Resident requests
Capture the property, unit, contact information and a clear description of the request.
AI receptionist for property management
Sort the call before it becomes another interruption.
Residents, prospects, owners and vendors may all call the same office number. The agent can establish who needs what and deliver a useful handoff without making property or policy decisions.
Try the live oobCREATIVE AI assistant. Ask how it would handle a call for property managers, request time with someone at oobCREATIVE, or switch to Spanish.
The calls behind the technology
Different callers need different paths through the same office.
The agent separates routine questions from matters that need a property manager, leasing professional or maintenance contact.
Leasing inquiries
Answer approved property questions and collect move timing, household needs and contact details.
Owner questions
Identify the property and request, then route it to the responsible person.
Vendor coordination
Collect the company, property and purpose of the call before notifying the team.
A job with boundaries
Let the agent handle the repeatable part. Keep judgment with people.
Its job is not to sound human enough to take over. Its job is to be clear, useful and honest about when your team needs to step in.
The agent can handle
- Approved office, property and leasing information
- Caller type, property and reason for calling
- Maintenance-request intake within defined limits
- Tour or conversation scheduling when configured
- Different notification paths for residents, prospects and vendors
A person handles
- Determining whether a condition is safe or an emergency
- Making leasing, eligibility or fair-housing decisions
- Discussing private account details without an approved secure process
- Resolving payment, lease or resident disputes
Voice Assistance pricing
Choose the voice plan that matches what should happen after the call.
Voice Assistance is $99/month with 200 voice minutes. Voice Assistance Launch Setup is $149 one time. Voice + Text is $149/month for phone and intelligent SMS using the same approved business information and customer-handling rules. UNBOXED — Complete customer communications — is $199/month across phone, intelligent text, and browser chat. Smart Chat is $59/month and Smart Text is $79/month when voice is not needed.
Built around your business
The agent gets a defined job before it answers a customer.
- Organize the source.We collect the services, questions, answers, language and limits the agent needs.
- Test real conversations.You hear expected and difficult calls before customers rely on the system.
- Launch with a handoff.The agent answers within its role and sends the conversation to the right person.
Questions worth answering
Useful technology should make its limits clear.
Can it tell resident calls from leasing calls?
Yes. The conversation can begin by identifying the caller and property, then follow a different approved path for each need.
Can it take maintenance requests?
It can capture and deliver a structured request. Emergency classification, private account information and repair decisions require clearly defined human procedures.
Does it replace our property-management software?
No. It can support the first conversation and connect with selected workflows when useful; it does not require replacing systems that already work.
Call it before you buy it
Hear how the agent handles a conversation.
Ask it about oobCREATIVE, describe a call from your business or have it schedule time for you to talk with someone at oobCREATIVE.
Call 970-404-8398
También habla español bastante bien.
Hear all 11 English and Spanish voice samples